With a structured approach to the evaluation of the effectiveness of hotel operations, from development stage to delivery and beyond, our partner organisations ensure that the service quality perceived by guests is the most important driving force behind every hotel operation.
It is well understood that each vessel has different needs and therefore customised solutions are required to seamlessly fit the situation. By offering assessments at any stage, whether you’re in operation, currently in refit or at the beginning of a new build project, our partner organisations can determine your requirements and support you with professional advice on hotel operations.
To ensure a first-class, personalised service on board your vessel, they will work closely with the hotel operations team to establish best practices and service flows, keeping overall vessel performance in mind.
Please contact us to discuss your particular requirements.
Tel: +44 (0) 2380 714319